1. Information We Collect

We collect the following types of information:

• Identity data: full name, date of birth, gender, nationality
• Contact data: email address, phone number
• Profile data: position, sport, club, career highlights, profile photos and videos
• Identity verification data: government-issued ID documents (processed by Persona)
• Financial data: subscription and payment information (processed by Stripe — we do not store card details)
• Device and usage data: IP address, device type, browser, app usage analytics

2. How We Use Your Data

Your information is used to: create and manage your account and profile; connect players, agents, clubs, and coaches on the platform; process subscriptions and payments; verify your identity as required by law and platform integrity; send transactional and service-related communications; improve and personalise your experience; and comply with legal obligations.

3. Third-Party Services

We share data with the following trusted third-party providers: Stripe (payment processing — stripe.com/privacy); Persona (identity verification and KYC — withpersona.com/privacy); RevenueCat (in-app purchase management — revenuecat.com/privacy); Cloudflare R2 (secure file and media storage); and SignNow (electronic document signing). We do not sell your personal data to third parties.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymise your data within 30 days, except where retention is required by law.

5. Your Rights

You have the right to: access a copy of your data; correct inaccurate data; delete your account and data; receive your data in a portable format; object to certain types of processing; and withdraw consent at any time. To exercise these rights or to delete your account, contact us at [email protected] or use the Delete Account option in the app settings.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, and access controls to protect your data.

7. Children's Privacy

Our Service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Cookies and Tracking

We use cookies to enhance your experience, maintain sessions, and analyze platform usage. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice in the app. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: [email protected]